Refund policy

You will love your Skull Shaver or we will give you your money back.


We believe that we have hit a winning formula for our shavers. We are confident that you will feel the same once you try our products. We stand behind our products and our warranties. To put our money where our mouth is, every genuine Skull Shaver product (blades excluded) comes with the following protections when purchased from an authorized reseller. Warranties are non-transferrable and apply only to the original purchaser.

 

 

30 Day Money Back Guarantee:

If, for any reason, you aren't satisfied with your purchase, we will refund 100% of your purchase price within 30 days of purchase. If you live in the US or UK, we will even pay for the return shipping. No questions, no risk.

 

1 Year Manufacturer Warranty:

For one year (or more depending on specific product) from the date of purchase, your genuine Skull Shaver product is warrantied against defects in worksmanship or manufacture. If anything happens to your Skull Shaver product (blades excluded) that renders it inoperable, we will exchange it for a new model. Simply get in touch with our customer support team at cs@skullshaver.com and they will help you.

 

Details

This warranty covers Pitbull Shavers, Bald Eagle shavers, Butterfly shavers, and Beast Clippers for up to 12-24 months from the date of purchase depending on product. Please refer to your product manual. Any defect that arises due to faulty materials or workmanship will be replaced, refunded or repaired free of charge as long as the product was purchased from the authorized retailer or directly from Skull Shaver LLC. This warranty doesn't cover consumable parts such as the shaver head, which should be replaced after every few months.

Warranties are non transferable and apply only to the original purchaser. Shavers purchased from non-authorized retailers (such as third party, non Skull Shaver sellers on Amazon.com, eBay.com), are not covered by our warranties. If you would like assistance determining if a retailer is an authorized retailer, please call our customer service department at cs@skullshaver.com.

Do not return this product to store where purchased.

To obtain service under this warranty, please call our customer service department at cs@skullshaver.com. In the absence of a purchase receipt the warranty period shall be one year from the date of manufacturing.

This warranty is void and no repair or replacement will be made under this warranty or otherwise if:

         1. The product is modified in any manner or repaired by anyone other than Skull Shaver LLC or our authorized service provider.
         2. The product has been used commercially or subjected to unreasonable use.
         3. The blades have been opened or altered in any way.

This warranty gives you specific legal rights and you may also have other rights which may vary. No other written express warranty is given. Any implied warranty, including any warranty of merchant which may arise from purchase or use, is limited to up to 1-year period provided in this express warranty. Some areas may not allow such limitation, so it may not apply to you. No responsibility is assumed for incidental or consequential damages of any type, or for the use of unauthorized attachments. Some areas may not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion may not apply to you. Warranty is valid in the USA only. Outside USA check, with the store for our authorized distributor’s warranty or contact our customer service department to verify authorized retailer status.

 

Shipping

To return your product, you should mail your product to:

Skull Shaver, LLC
1503 Glen Ave Unit 160,
Moorestown NJ 08057,
United States

You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.